PackageFox takes your security very seriously. In order to maintain the highest level of security for your sensitive shipping information, we only download the data we need to retrieve your refund, and nothing more. Any data obtained by PackageFox is guarded with the highest level of security. Infrastructure hosting is provided in the cloud by Amazon Web Services (AWS) and Heroku, which conducts regular security audits by former NSA security analysts and proactively monitors the safety of your data.
128/256-bit SSL Encryption
We enforce standardized 128/256 bit SSL encryption for all communication to and from us. This means your data is always encrypted and never seen by anyone else.
We use PCI Level 1 compliant payment processor Stripe for encrypting, storing and processing credit card payments. You never have to worry about your payment data.
World Class Providers
We know packages and shipments like no other and we use only world class providers for our infrastructure. From physical data center security, firewalls and tools to audits and scans they know security and have proven it over years.