Why not just do this myself?
It’s certainly an option if you have the time and resources.
Our customers find it to be a frustrating endeavor as typically less than 10% of their total shipments qualify for a refund.
Yet in order to find that small percentage, you need to manually audit 100% of your shipments.
On top of that, the carriers don’t make it easy on you. You need to review their service guarantee on each shipment and identify where they actually failed to deliver on their promise, then actually file and follow up on your claim.
Our service simply relieves you of the burden in exchange for a percentage of the refunds we retrieve for you.
Check out this article and how to do this yourself for UPS, FedEx, and USPS, and you will see this is not a task to be taken lightly.
PackageFox is really the best option. Otherwise you are missing out on a lot of refunds due you, if you simply ignore the situation.
However doing this manually can take so much time that in the end it is not worth it because you ended up sending more to have someone track it all.
With PackageFox this is all taken care of automatically. All you have to do is sign up for a FREE account here, then connect your shipping account.
PackageFox will handle all the refunds for you. We just take a percentage of the refunds.
PackageFox is the best solution, sign up for free now.