They say, “time is money”, but who has time to watch every aspect, of every action, involved in your business? Products and services are developed every day to make us more efficient, and to squeeze (pun intended) every bit of productivity out of your day. However, when businesses face a challenge (lemon), it takes time to address them, and it diverts their attention away from their core objectives and mission. In addition, in the last several years of our US economy, most businesses are running much leaner, with a smaller employee pool devoted to monitoring the effectiveness of outside vendor services, including shipping companies.

FedEx and UPS both have a package tracking system on their respective websites, but you have to manually track each parcel and check back several times to effectively track the delivery time of each parcel.  Most of the time, the first indication of trouble is an irate customer calling to complain that he or she has not received their delivery. So, through no fault of your own, you have an upset customer AND you paid for the late delivery too!

Both FedEx and UPS, have delivery guarantees. These guarantees state that in instances of delivery beyond the time established by the particular service selected, customers are entitled to a full refund, as long as a claim is filed in accordance with the company’s terms and conditions.

By using Package Fox, a business or organization can effortlessly track their deliveries, and benefit from the claims for refunds submitted on their behalf.

Imagine a package tracking system that gives you the ability to pass on the savings to your customer. Imagine a package tracking system that automatically tracks packages providing improved customer service. Imagine a package tracking system that can make lemonade out of lemons!