I read a story the other day about a man who wanted to ship something from Union City Ca, to his home in LA. No problem that’s not very far right? Well it depends who is delivering it. In this particular story the USPS was in charge of the ride, and boy was it… Read More
For thousands of small businesses, the internet and express parcel service have provided an opportunity to reach customers all over the world. Many of these new consumers would not have been accessible only a few years ago. However, with easily accessible online shopping sites and convenient shipping options, small businesses have been able to enter… Read More
As the airlines increase fees on checked baggage and implement limitations on carry-on bags, some frequent business travelers are turning to UPS and FedEx to ship their luggage ahead of their trip. Many professionals are deciding to use reliable, alternative options to get their belongings from one location to another. Just as companies have depended… Read More
With thousands of vehicles moving packages around the world each day, UPS recognizes its contribution to the problem of carbon dioxide emissions. Driven by a sense of duty and good business practices, UPS has invested in alternative fuel and hybrid vehicles, utilizes solar and wind energy, and works to maximize efficiency throughout the delivery process… Read More
In March, 2012, UPS announced that it reached a deal to purchase the Dutch company, TNT Express, for $6.8 billion dollars. TNT Express is a relatively unknown company in the United States. However, the express courier has extensive rail and ground operations throughout Europe and has made a significant investment internationally in emerging markets throughout… Read More
In recent years, the floral industry has developed into much more than the corner flower shop. This Mother’s Day, when you are shopping for the perfect bouquet, your options are nearly endless. You can still shop at the local florist, purchase from an online retailer, or you can also package your own arrangement or potted… Read More
A few years ago, a new courier in bright yellow trucks appeared in the United States. But then, almost as quickly as it appeared, it vanished. So where did DHL come from and what happened to the express parcel service? DHL was started with a few friends carrying documents on flights between California and Hawaii… Read More
In his 1993 book, Raving Fans, author Ken Blanchard said, “Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to create Raving Fans.” Ok, we think of creating… Read More
Recently, UPS and FedEx announced sweeping increases in package shipping rates for both air and ground delivery services. Averages of both companies’ rate increases work out to approximately 4.9% for shippers. However, a recent study by LJM Freight Auditing and Consulting concluded that many shippers, including retailers, actually face rate hikes from 6.5% to 8.8%.… Read More
Greenwashing is a relatively new term in our lexicon that means a company uses “spin” to deceptively promote products or an image as being eco-friendly, when in fact, they operate in the opposite fashion. In the US shipping industry, there has been a concerted effort to operate in a more “green” or eco-friendly fashion, and… Read More