Have you ever had a package stolen? How did that feel? I bet it probably was not a good experience. I came across a hilarious article the other day about a Arizona man who not only had a package stolen, but his home security system caught the perpetrator on camera. He decided to take… Read More
Have you ever wondered how a letter is delivered? The other day I got to wondering about what actually happened once I licked the envelope and placed my stamp on a letter. So I looked it up. It is actually quite interesting. Here it is straight from USPS. ……………………………………………….. Collection After a customer has… Read More
Do you know the difference between FedEx express shipping and FedEx SmartPost? Neither did I until I read this article. In case you didn’t click through I will summarize. A guy ordered a navigation update CD online for his car’s navigational system. He took the day off from work to receive his package, but… Read More
I read a story the other day about a man who wanted to ship something from Union City Ca, to his home in LA. No problem that’s not very far right? Well it depends who is delivering it. In this particular story the USPS was in charge of the ride, and boy was it… Read More
Old World Candle Emporium is a family owned business that prides itself on customer service. Grandpa Willie started the company on the belief that if you treat someone the way you would like to be treated then they will come back time and time again. Old World Candle Emporium has been family owned for… Read More
Here is a little story about Bill. Bill works at the ACME Anvil Company. His boss Jim loves tacos. They are his favorite food. He eats them all the time. His office is even decorated in art taco. That last one may have been an office joke now that I think about it. Anyways, the… Read More
Do you fly often? If so you probably have your own routine down. It can be a huge hassle getting in and out of an airport and all the little things you have figured out make a big difference. Let me share with you a trick I like to use. Instead of hauling around… Read More
You run a tight operation. Everything runs well and that’s the way you like it. But some things are just out of your control. When your customers order something from you, you want to get it to them as fast as possible. After all, you built your business on customer service. Under promise and over… Read More
Do you mail a lot of express packages? How many times have your packages gotten to their destination late? What if you could get your shipping costs back every time a package was late? The good news is most of the time you can. Both FedEx and UPS offer guarantees and will refund your shipping… Read More
Ever asked the question: “What happens if UPS damaged my package?” When damages occur to a package during its shipment, the shipper or receiver often demands reparations. At the same time, they quickly identify a guilty party and blame that person or company for the damage that occurred to the package. If you go online,… Read More